Privacy Policy

Unnamed Marketing Company ("UMC," "we," "us," or "our"), operating under the legal entity 9351205 Canada Inc., is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This policy explains what information we collect when you book a Marketing Diagnostic Session through this website, how we use, disclose, retain, and protect it, and what rights you have regarding your information.

By using this website or booking a session, you consent to the collection, use, and disclosure of your personal information as described in this policy.

Privacy Officer

The Founder of UMC (9351205 Canada Inc.) is accountable for UMC's compliance with this policy and applicable privacy law. Questions, concerns, or requests regarding your personal information can be directed to hello@unnamedmarketingcompany.com.

Information we collect

• Contact details — your name and email address, provided when you book.
• Questionnaire responses — business name, industry, website and social links, perceived marketing issue, current marketing efforts, monthly marketing budget, who currently handles your marketing, competitors or brands you admire, urgency or timeline, and your goal for the call.
• Payment information — processed securely by Stripe. We do not collect, store, or have access to your full card number or payment credentials; these are held exclusively by Stripe under its own privacy and security practices.
• Scheduling details — the date and time you book for your call, along with any calendar and video-conferencing details, handled via Google Calendar and Google Meet.
• Communications — any emails or messages you send us, including support requests or rescheduling correspondence.
• Website usage information — if you arrive via a Google Ads campaign, we may receive limited, aggregated conversion data from Google (such as the fact that a booking occurred) to measure ad performance. We do not receive your personal browsing history from Google.

How we use your information

We use your personal information only for the following purposes:

• To prepare for and deliver your 60-minute diagnostic call.
• To produce and send your written strategy report and meeting notes.
• To schedule your call and send related reminders, confirmations, and rescheduling communications.
• To process payment for the service you purchased.
• To respond to your questions, concerns, or support requests.
• To measure and improve the effectiveness of our marketing, including Google Ads campaigns, using aggregated, non-identifying data where possible.
• To meet legal, accounting, or regulatory obligations.

We do not use your information for any purpose beyond those listed above without obtaining your additional consent, except where required or permitted by law.

Consent

By submitting your information through this website, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by emailing hello@unnamedmarketingcompany.com. Withdrawing consent may affect our ability to deliver the service you have purchased.

Disclosure to third parties

We do not sell, rent, or trade your personal information. We share information only with service providers necessary to deliver the service you've purchased, specifically:

• Stripe (payment processing)
• Google Calendar / Google Meet (scheduling and video conferencing)
• Google (limited conversion tracking for advertising, where applicable)
• Gmail (email delivery and communication)

Each provider processes your information under its own privacy policy and security practices. We only share the minimum information necessary for each provider to perform its function.

Cross-border data transfer

Some of our service providers, including Stripe and Google, are based in or operate servers located in the United States. As a result, your personal information may be processed or stored outside of Canada and may be subject to the laws of that jurisdiction, including lawful access by foreign authorities. By using our services, you acknowledge and consent to this transfer.

Data retention

We retain your booking, questionnaire, and communication information for as long as necessary to deliver the service, respond to any related inquiries or disputes, and meet our legal, accounting, and tax record-keeping obligations, generally up to seven (7) years from the date of your session, consistent with standard business record-keeping practices in Canada. After this period, information is securely deleted or anonymized, except where continued retention is required by law.

Security safeguards

We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. This includes relying on providers (Stripe, Google) that maintain industry-standard security certifications for the portions of data they process. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data breach notification

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, we will notify you and, where required, the Office of the Privacy Commissioner of Canada, in accordance with PIPEDA's breach notification requirements.

Your rights

Subject to certain legal exceptions, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our legal and record-keeping obligations.
• Withdraw consent to future collection, use, or disclosure of your information.

To exercise any of these rights, contact hello@unnamedmarketingcompany.com. We will respond within a reasonable timeframe, generally within 30 days.

Complaints

If you are not satisfied with our response to a privacy request or concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or the applicable provincial privacy regulator.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

Contact

Questions about this policy or your personal information? Email hello@unnamedmarketingcompany.com or visit unnamedmarketingcompany.com.