Refund Policy

All Marketing Diagnostic Session purchases are final sales and are non-refundable once payment is completed. By completing checkout, you acknowledge and agree to this policy.

Why this is a final sale

Payment triggers immediate, non-recoverable work on our part: your questionnaire responses are reviewed, your business and website are researched in advance of the call, and preparation time is allocated exclusively to your session. This work begins as soon as your questionnaire is submitted, regardless of whether the call ultimately takes place.

No refunds

We do not offer refunds, credits, or chargebacks for completed purchases, including in cases where:

• You do not attend your scheduled call
• You attend the call but are dissatisfied with the outcome
• You do not implement or use the strategy report or recommendations provided
• You cancel or request to stop the engagement after payment

Marketing outcomes depend on execution, market conditions, and factors outside our control. This service provides diagnostic analysis and strategic recommendations only; it does not include implementation, and no specific business result is promised or guaranteed.

Disputes filed after the diagnostic call has taken place or after materials have been delivered will be contested with full evidence of service completion, including call records and delivery confirmation.

Rescheduling

If you're unable to attend your scheduled call, contact us at hello@unnamedmarketingcompany.com as early as possible. We'll make reasonable efforts to find an alternative time within a reasonable window. Rescheduling is offered as a courtesy and is not a right guaranteed by this policy.

Fraud and unauthorized use

If you believe a charge was made without your authorization, contact us immediately at hello@unnamedmarketingcompany.com before initiating a dispute with your card issuer. We investigate all such reports directly.

Contact

Questions about this policy? Email hello@unnamedmarketingcompany.com or visit unnamedmarketingcompany.com.